Refund and Cancellation Policy

Last updated: October 2026

We sell Billsato Pro directly; Stripe processes the payments.

Free trial

Every new account has 7 days free, with no card. If you don't subscribe, nothing is charged and there is nothing to cancel.

Cancelling

• Cancel at any time in Settings → Billsato Pro → Manage subscription, which opens Stripe's billing portal. It takes a few clicks.
• Cancellation takes effect at the end of your current billing period. You keep full access until then and won't be charged again.
• After that you keep your account and can still view and download the invoices you saved.

Refunds

• We don't refund a month after it has started, except as below or where the law requires it.
• Charged in error, or Billsato Pro was unavailable for a significant part of a billing period: email us and we will put it right.
• Pro-rata refunds of a prepaid, unused period if we remove a feature you rely on in a way that materially reduces what you pay for, or you cancel because you object to a price increase or a new subprocessor.

To ask for a refund, email info@billsato.com from your account email. Refunds go back to your original payment method, including any tax you paid.

Right of withdrawal (consumers in the EU and UK)

Billsato Pro is for businesses. If you use it for your trade, business, craft or profession, you are not a consumer, and the statutory right of withdrawal doesn't apply.

If you are a consumer in the EU or UK, you can withdraw from your subscription within 14 days of the day you subscribe, without giving a reason. Email info@billsato.com with your account email and a clear statement that you are withdrawing. We refund you within 14 days of receiving it; if you asked the service to start during the withdrawal period, we may deduct an amount for the days it was provided.